Last updated: December 2025
This Privacy Policy (“Policy”) explains how personal data is collected, used, and processed when you use the Nooume mobile application and the website https://noou.me (collectively, the “Service”).
By downloading, installing, or using the Service, you agree to this Policy.
The Service is operated and promoted in the Apple App Store by:
Elena Vasilchenko
Avgoustou Pikar, 12, Flat 52, Erato House
Limassol 3101, Cyprus
Website: https://noou.me
Email: support@noou.me
Elena Vasilchenko acts as the data controller under the General Data Protection Regulation (GDPR).
The Service processes food and nutrition-related data strictly for informational and educational purposes.
No medical diagnosis or treatment is provided.
Note: You are not required by law to provide us with personal information. You may refuse to provide certain information; however, this may prevent you from using certain features of the Service.
We process your personal data based on the following legal grounds:
Personal data is processed to:
We send transactional emails that are necessary for the operation of the Service. These include:
Transactional emails are essential for account security and Service functionality. By creating an account, you consent to receive these necessary communications.
You cannot opt-out of transactional emails as they are required to:
Marketing and Promotional Emails: We do not send marketing or promotional emails. If you receive such emails claiming to be from Nooume, they may be fraudulent—please report them to support@noou.me.
If you wish to stop receiving transactional emails, you must:
Once your account is closed, all email communications will cease.
The Service uses automated systems and artificial intelligence to analyze uploaded images and user inputs.
AI-generated outputs are estimates and may be inaccurate.
They must not be relied upon as medical, nutritional, or professional advice.
Important: Photos uploaded for analysis are processed solely for AI analysis purposes. Images may be temporarily stored to improve service quality but are not shared with third parties for marketing purposes.
Personal data is not sold.
We may share data only in the following circumstances:
Data may be shared with trusted third-party service providers, including:
All partners process data under contractual confidentiality and security obligations.
We may disclose information if required by law, court order, or legal process, or to:
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
By making in-app purchases, you consent to our sharing of consumption data with Apple to resolve refund requests and process transactions.
We retain personal information only as long as necessary for the purposes outlined in this Policy:
When data is no longer needed, we will delete or anonymize it.
Appropriate technical and organizational measures are applied to protect personal data, including:
Uploaded images may be temporarily stored to perform AI analysis and improve service quality.
Important: While we implement commercially reasonable security measures, no system can guarantee absolute security.
Your information may be transferred to and processed in countries outside your country of residence, including the United States and European Union.
We ensure appropriate safeguards are in place to protect your data in accordance with this Policy and applicable data protection laws.
You have the right to:
To exercise any of these rights, please contact us at support@noou.me.
We will respond to your request within 30 days (or as required by applicable law).
California residents have additional rights under the California Consumer Privacy Act:
We do not sell your personal information.
The Service is not intended for users under the age of 13.
We do not knowingly collect data from children under 13.
If you believe we have inadvertently collected information from a child under 13, please contact us immediately.
Our Service may contain links to third-party websites or services.
We are not responsible for the privacy practices of third parties.
We recommend reviewing the privacy policies of any third-party services you use.
If you have questions or complaints about our privacy practices, please contact us at:
support@noou.me
We will investigate and respond to complaints within 45 days.
If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.
This Policy may be updated periodically to reflect changes in our practices or legal requirements.
We will notify you of material changes via:
Continued use of the Service after changes indicates acceptance of the updated Policy.
For privacy-related questions or to exercise your rights:
Elena Vasilchenko
Avgoustou Pikar, 12, Flat 52, Erato House
Limassol 3101, Cyprus
Email: support@noou.me
Website: https://noou.me